Reference

abc33 Privacy Policy For Your Account Data

abc33 Privacy Policy explains how we handle the details connected to your account, including DANA, OVO, GoPay and QRIS references used during wallet checks.

Account dataWallet referencesCookie choicesAccess requests
abc33 abc33 Privacy Policy For Your Account Data
PRIVACY CONTACT

Get Help With A Privacy Request

A clear contact path helps when your account record or wallet status needs attention.

Account access If you cannot complete phone verification, tell us which account step stopped and provide the linked number. We will use the account record to assess an access request.
Payment record For a DANA, OVO, GoPay or QRIS query, attach the transaction reference rather than your wallet PIN. This lets our support path check status while limiting sensitive data.
Data request Ask to access, correct or remove eligible personal data through the signed-in contact path. We may confirm account ownership before responding to protect your records.
DATA CONTROL

How abc33 Handles Device And Account Data

We keep the Privacy Policy practical by linking each data type to an account action. Device signals can help us recognise an unusual login, while cookies support session continuity and your selected…

Account security

We use sign-in details, phone verification status and selected device signals to detect unusual access. Never send us your password, wallet PIN or one-time security code.

Cookies

Cookies can keep your session active, remember selected settings and help us understand page errors. You can adjust cookie controls in your browser, though some account functions may change.

Device details

A mobile browser may send device type, operating system, language and diagnostic events when the account page loads. We use these details to fix access and display problems.

Payment matching

Wallet and bank references help us match a deposit or withdrawal status to your account. We do not ask for a DANA, OVO, GoPay or QRIS PIN.

Retention

We retain personal data only while it serves the stated account, security or payment purpose, or while applicable legal duties require a record. Older data is removed or restricted when practical.

Your request

You can ask how your data is used, request a correction or ask about removal through support. We may request account details to confirm that the request comes from you.

Privacy Policy Answers For abc33

These Privacy Policy answers address the account, device and payment questions we expect before you open an account. They explain the practical route for checking your records, changing details and contacting us, with access depending on local law.

It covers personal details, phone verification, sign-in activity, device signals, cookies, wallet references and support messages connected with your account. It also explains use, sharing, retention and request routes.

We use your phone number to create and protect the account, complete the required verification step and help locate your record when you contact support. Keep it current so access checks work.

Yes. The policy covers transaction references, status, amount and time linked to DANA, OVO, GoPay or QRIS activity. We do not need your wallet PIN to check payment status.

You can send an access request through the signed-in support path. Include your linked phone number and request details; we may confirm account ownership before releasing or discussing personal records.

Cookies can maintain your session, store selected settings and help identify page errors. Browser controls let you adjust them, but refusing necessary cookies may affect sign-in or account pages.

We keep data while it supports the stated account, payment or security purpose, and for any period required by applicable law. We then remove, restrict or anonymise it when practical.

Ask through the account support contact path and identify the record you want changed. We assess correction or deletion requests against account security, payment records and applicable legal requirements.